Frequently Asked Questions

Watch protection film is an ultra-thin, multi-layered, self-healing transparent film applied to your watch to protect it from scratches, scuffs, and everyday wear while remaining virtually invisible.

No. The film is crystal clear and designed to preserve the original appearance, finish, and reflections of your watch.

Yes. The film absorbs light scratches and has self-healing properties, meaning minor marks disappear over time with heat or friction.

Not at all. Each kit is precision-cut for specific models and designed for straightforward application, even for first-time users.

No. The film can be safely removed without leaving residue or damaging the original surface.

Yes, they are water resistant and contact with water will not affect the film. Our kits are also UV resistant, which enables them to maintain their aesthetical properties despite exposure to sunlight.

With proper application and care, the film can last for years while maintaining its clarity and protective properties.

Each kit is designed for specific watch models to ensure a precise and seamless fit. Be sure to select your exact model when ordering.

All orders are processed and shipped from Australia.

Yes, we offer worldwide shipping. Delivery times may vary depending on your location.

Orders are typically processed within 1–2 business days. Delivery times vary by region but are usually between 3–4 business days (Australia) and 5 - 12 business days (Outside Australia).

Yes. Once your order has been dispatched, you will receive a tracking number via email.

Orders can be modified or cancelled before they are shipped. Please contact us as soon as possible.

If your order has not yet been shipped, we can update it. Otherwise, please contact us and we’ll assist with a solution.

While delays are uncommon, they can occur due to courier or customs processes. If your order is significantly delayed, please contact us and we’ll assist.

We accept all major credit and debit cards, as well as secure payment providers available at checkout.

Due to the nature of the product, returns are generally not accepted once opened. However, we will assist if there are any issues with your order.

While we strive for accuracy, if you receive a defective or incorrect item, please contact us and we will arrange a replacement or refund where applicable.

Rest assured, our website employs top-tier payment gateway providers, ensuring the security of your banking and card details throughout the transaction process.

Please contact us with details and photos if necessary. We are committed to resolving any issues promptly.